We are delighted that you have chosen to stay at the Wellton Riga Hotel & SPA. The information in this handbook has been prepared as a guide to explain the services, policies, and safety procedures that are available in our hotel.
We trust that you will feel relaxed in our comfortable guestrooms, restaurant, conference facilities, and Wellton SPA Oasis. Our friendly and efficient staff will always be happy to assist you in every possible way to ensure that the time you spend with us is pleasant and carefree in every aspect.
Service and guest care are our specialty. We are always ready to act upon the comments and suggestions of our valued guests. We hope that the next time you are in Riga your choice will be to stay at Wellton Riga Hotel & SPA!
Sincerely, Wellton Hotels General Manager
49 Valnu iela, Riga, LV - 1050, Latvia + 371 67869950 [email protected]
There is an air conditioning system in each room. The remote control is on the wall. Please use the air conditioning with your windows shut. In winter period from 01.09 to 30.04 the air conditioning system is turned off.
The nearest ATMs are located 100 m from the hotel, at the trade centre “Centrs” in 16 Audēju iela.
For children from 0 – 3 years (incl.), a baby cot can be placed in a room free of charge. Please contact the reception desk. Number: 950.
Breakfast is served every day in the breakfast hall on the -1st floor of the hotel. Breakfast hall working hours:
If you prefer an early takeaway breakfast, please inform the reception in advance. We offer breakfast for guest visitors for the additional fee of 18,00 EUR / pers.
The hotel has a guarded car park located 450 meters from the hotel. Parking cost 15.00 EUR for the period from 14:00 to 14:00. A parking spot cannot be booked in advance. Wellton Riga Hotel & SPA Parking options
The car rental service is available at the hotel. For more information, please contact reception desk (Ext. 950).
The check-in time starts at 15:00. In case of early check-in please inform the reception desk in advance. Early check-in is based upon availability and for an extra charge.
More information can be found on our homepage www.wellton.com, also you can contact the conference manager in Mogotel Group:
Working hours: Mon. - Fr. 9:00 a.m. – 17:00 p.m. or you can leave your request at the reception desk.
Copy service is for an additional fee at the reception desk.
Copies А4 – 0,15 EUR sheet.
The city map can be found at the reception desk.
We accept cards: MasterCard, Maestro, Visa, Visa Electron, Debit card.
13
Dinner or lunch can be delivered to your room.
Service costs 5,00 EUR.
Do not forget to book the hotel for your next visit. It is possible to make a reservation through the homepage of our hotel www.wellton.com or through the reservation department.
Tap water is not recommended for drinking. The drinking water in bottles is available in the mini-bar in each room or in the restaurant on the hotel's first floor for an extra charge.
The voltage in the hotel is 220V.
There is an evacuation plan in each room near the door. The location of the room is marked on the plan, as well as all emergency ways and evacuation exits.
We offer different excursions. Please, contact the reception desk. Number: 950.
To order an extra bed or baby cot and receive confirmation from the hotel please make a reservation in advance. (Ext. 950).
There is a smoke detector in each room. In case of a fire please leave the room immediately and follow the evacuation signs in the corridors. Do not use the elevator!
The number of Fire service 112.
For your convenience, there is a hairdryer located in the bathroom.
Wi-Fi is available in all hotel areas and is free of charge. Login: Well Network Password: Wellwifi
Computers for guests are on the 1st floor near to reception desk. This service is free of charge.
If you wish to use laundry service, please fill an order form and put all things in a Laundry bag. It is possible to leave the Laundry bag in the room or bring it to reception until 9:00 a.m. Your order will be provided the next day (service is not available during weekends and are for an extra fee).
In case of lost or forgotten things, please contact the reception desk. Number: 950. The hotel has the right to store forgotten/lost things within 3 months. Send the forgotten things through post services possible by additional price 20,00 EUR + post service.
The luggage room is located on the first floor, near the reception desk. This service is FREE OF CHARGE.
In case of medical assistance, please contact the reception desk. Number 950.
AMBULANCE direct numbers 112 or 113.
Each room has a minibar with a wide range in it. This service is for an extra charge.
Pets are allowed on request. This service is for an extra charge (20.00 EUR night/pet). For more information, please contact the reception desk.
You can leave your correspondence at the reception desk. Envelopes and stamps are available for purchase at the hotel reception desk.
Room cleaning service is performed every day from 9:00 to 17:00 We care about responsible water and energy consumption. If you prefer to have the room cleaned, please hang a “please make up my room” sign on the room's door handle until 14:00. If dont place this sign, we will consider that you do not require room cleaning today. For changing the towels please leave them on the floor. The bed linen is changed at least every third day of your stay.
Please, contact the reception desk. The reception desk works 24 hours. Number: 950.
Enjoy a pleasant ambiance and plunge into a variety of offers in our restaurant. Learn more
You can find the menu in the information folder and make orders from your room, for an additional cost. Number 953.
Restaurant Menu Drinks Menu Kids Menu
For personal belongings’ storage, we recommend using a safe which is located in each room. The hotel administration is not responsible for the things left without supervision.
The hotel has a video monitoring system and 24-hour security.
Police number – 112 or 110.
The hotel offers a variety of sightseeing tours. For more information, please contact the reception desk (Ext. 950).
This is non - smoking hotel.
The penalty fee for smoking in the room is 150, 00 EUR.
Wellton SPA Oasis is open from 9:00 - 21:00 (last entrance till 19:00);
SPA treatments can be booked in SPA reception desk. Please find a brochure in your room. (Ext. 952).
The free television channels are available at the hotel.
We offer a transfer service to/from the airport. This service is for an extra charge. You can order a taxi at the reception desk. Number 950.
Umbrellas for rent are available at the reception desk. Rent – for free.
In case of do not return umbrella penalty – 10,00 EUR.
Visitors can be in the Hotel only until 23:00 p.m. Please, register your guests after 23:00 p.m.
The Hotel is not responsible for Guest’s visitors.
In case You need wake - up call, please contact the reception desk. Number 950.
Subscribe to our newsletter to receive the latest news and exclusive offers. No spam.